How to Sign In to the HelpDesk the First Time

Matthew Carver

Users that have MCA accounts and are signed in receive many benefits from the HelpDesk.

For instance:

Articles that are only for members of our faculty/staff, students, or parents/guardians only appear if you sign in.
Users that are signed in are prioritized in servicing requests.
You can track the progress of your questions, tasks, or incidents or add details to the requests you make

The following short video will show you how to sign in less than four minutes:

Please Note: You will need to be signed into your Office 365 Account to view the video.